Last updated: May 1, 2026
These Terms of Service ("Terms") govern your use of the website maktubsoft.com and all services provided by AUREA INVEST CORPORATION SRL ("MaktubSoft", "we", "us"), registered in Romania under RCS 45653638. By accessing or using our services, you agree to be bound by these Terms.
1. Definitions
- "Service" — the MaktubSoft website, customer portal, SaaS products, and all related services
- "User" — any individual or entity accessing or using the Service
- "Customer" — a registered User with an active account
- "Content" — text, images, code, and other materials provided through the Service
2. Account Registration
- You must be at least 16 years old to create an account.
- You must provide accurate, complete information and keep it updated.
- You are responsible for maintaining the confidentiality of your credentials.
- You must immediately notify us of any unauthorized access to your account.
- We reserve the right to suspend or terminate accounts that violate these Terms.
3. Services and SaaS Products
MaktubSoft offers digital agency services (web development, design, consulting) and SaaS products (RentGuest Host, vSalon). Specific terms for each service are detailed in the respective service agreement or subscription plan.
4. Payments and Billing
- All prices are displayed in Euros (EUR) and include applicable taxes unless stated otherwise.
- Payments are processed securely through Stripe. We do not store your card details.
- Subscription fees are billed in advance on a recurring basis (monthly or yearly).
- Invoices are available in your customer portal and sent via email.
- Failure to pay within 30 days of the due date may result in suspension of services.
5. Subscription Cancellation and Refunds
- You may cancel your subscription at any time through the customer portal.
- Cancellation takes effect at the end of the current billing period.
- We do not offer prorated refunds for partial billing periods.
- For custom development projects, refund terms are defined in the individual project agreement.
- Statutory cancellation rights under EU consumer protection law remain unaffected.
6. Intellectual Property
- All content, designs, code, trademarks, and branding on the MaktubSoft website are the property of AUREA INVEST CORPORATION SRL.
- You may not copy, modify, distribute, or reverse-engineer any part of our Service without written permission.
- For custom development projects, intellectual property transfer terms are defined in the project agreement.
- You retain ownership of any content you upload or provide to us.
7. Acceptable Use
You agree not to:
- Use the Service for any illegal, fraudulent, or harmful purpose
- Attempt to gain unauthorized access to our systems or other users' accounts
- Upload malicious code, viruses, or harmful content
- Interfere with the proper functioning of the Service
- Use automated tools to scrape or collect data from the Service
- Impersonate another person or entity
- Violate any applicable law or regulation
8. Limitation of Liability
- The Service is provided "as is" and "as available" without warranties of any kind, to the extent permitted by law.
- We are not liable for indirect, incidental, special, or consequential damages.
- Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.
- These limitations do not exclude liability for gross negligence, intentional misconduct, or mandatory statutory liability under EU law.
9. Data Protection
We process personal data in accordance with our Privacy Policy and applicable data protection laws including GDPR. By using our Service, you acknowledge that you have read and understood our Privacy Policy.
10. Service Availability
- We strive for 99.9% uptime but do not guarantee uninterrupted availability.
- Scheduled maintenance will be communicated in advance when possible.
- We are not liable for service interruptions caused by force majeure, third-party failures, or circumstances beyond our control.
11. Termination
- You may terminate your account at any time by contacting us or using the account deletion feature in the customer portal.
- We may terminate or suspend your account for violation of these Terms with reasonable notice.
- Upon termination, you may request export of your personal data in accordance with GDPR Article 20.
- Provisions that by their nature should survive termination (intellectual property, limitation of liability) shall continue to apply.
12. Governing Law and Dispute Resolution
- These Terms are governed by the laws of Romania.
- For EU consumers: you may also rely on the mandatory consumer protection laws of your country of residence.
- Disputes shall be resolved first through good-faith negotiation.
- If negotiation fails, disputes shall be submitted to the competent courts of Bucharest, Romania.
- EU consumers may also use the EU Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr
13. Changes to These Terms
We may modify these Terms at any time. Material changes will be communicated via email or a notice on our website at least 30 days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the revised Terms.
14. Contact
- Email: info@maktubsoft.com
- Phone: +40 785 180 645
- Company: AUREA INVEST CORPORATION SRL, RCS 45653638, Romania